Contact information

Have a question about a product, or do you need assistance with your order? Our team at Oaks & Willow is here to help!

Customer Support Hours:

• Monday – Friday: 09:00 AM – 07:00 PM (GMT +0)

• Saturday & Sunday: 10:00 AM – 05:00 PM (GMT +0)

Contact Information:

• Trade Name: Oaks & Willow

• Email: info@oaksandwillow.com (We aim to respond within 24 hours on business days)

• Phone: +44 20 7101 2020

• Business Address:
  47 St John’s Square
  Clerkenwell
  London EC1V 4JJ

Important Note for Returns: Please do not send any items to the business address above. All returns must be authorized by our support team via email. For detailed instructions, please visit our Return & Refund Policy.